Website and enquiry terms
These terms govern your use of firesafetycontractors.co.uk and any enquiry you send through it about a fire risk problem. The site is run by Fire safety contractors Tunbridge, and by browsing it or sending an enquiry, you accept these terms.
What this site actually does
Fire Risk Management We don't carry out fire risk inspections ourselves, and we're not the firm that gets in touch with you afterwards, so any inspection or work happens between you and them.
Reading and printing what's published here
You're free to read this site and print a page for your own personal use. Everything on it, the words, the pictures, the design and the code, belongs to Fire safety contractors Tunbridge or to those who license it to us, and none of it may be copied for publication, reproduced on another site, scraped, or otherwise misused.
General information, not advice about your property
Fire Risk Management What you read on these pages is general information about fire risk problems, not a survey, a report, or advice about any particular building, and it isn't a substitute for having the property properly inspected.
What happens once you send an enquiry
Sending an enquiry through this site costs nothing and doesn't create a contract between you and us. Your enquiry, with the details you gave, is passed to one specialist firm covering the area you told us about, so that they can contact you about it. They use it only to answer your enquiry and to arrange any visit or work you agree with them, and from that point they are responsible for how they handle it. We do not pass your details to anyone else for their own use. Any inspection, quotation or work that follows is arranged between you and the specialist, on their own terms. The specialist may pay us when we pass the enquiry on. You pay us nothing, and you are free to get quotes from anyone else. You remain free to seek quotes from other firms as well.
Who answers for the work that follows
The specialist firm that contacts you is responsible for its own inspection, advice, quotation, work and any guarantee it offers. If a problem arises with that work, raise it with them first, though we're always happy to hear about it too.
No promise that everything here is perfect
We try to keep this site accurate and available, but we don't promise either, and we may change or remove any part of it without notice.
The limit of our responsibility
So far as the law allows, our liability to you is limited. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit, and nothing here affects If you are a consumer, nothing in these terms takes away the rights the law gives you, including your rights under the Consumer Rights Act 2015..
Other websites you might visit from here
Where this site links to another website, that site is not ours, and linking to it isn't a recommendation or an endorsement.
If these terms change
We may update these terms from time to time, and the version published on this page applies. A change made after you've sent an enquiry doesn't affect that enquiry.
The law that applies, and where you can bring a claim
These terms are governed by the law of the place where we're established. If you're a consumer, you can bring proceedings in the courts of the country where you live, as well as elsewhere the law allows.
Getting in touch with a question or complaint
If you have a question about these terms, or want to raise a complaint about an enquiry you sent, please use the contact page. If you complain to us about how we have handled your personal information, we acknowledge it within 30 days and reply as soon as we can.