Tunbridge Wells
Fire risk assessment companies in Kent: who we are
Send a short description of the problem you have noticed at your home. There is no charge to ask, and no obligation to go ahead once you know what the work involves.
How this site handles fire risk management locally

A local desk for fire safety questions
This site exists because people in Tunbridge Wells notice things about their homes that worry them. A door that does not close fully. A letter from the council asking about fire precautions. A hallway in a block of flats that feels too narrow when everyone is coming downstairs at once.
The work here is taking those worries down in writing. Someone reads what you send and decides which specialist firm is best placed to look at the building. That firm then contacts you directly to arrange a visit or talk through the problem.
You do not need to know the right terminology before getting in touch. The guides on this site, such as the notes on <a href="/what-the-law-asks/responsible-person-duties-tunbridge-wells">responsible person duties</a>, are written so you can check whether something applies to your home before you decide to act.
What happens after you write in
An enquiry goes to a small group of people who read every message. They look at where the home is, what type of building it is, and what you have described.
If the question is about a shared building, the enquiry might be passed to a firm that handles <a href="/what-we-cover/compartmentation-survey-tunbridge-wells">compartmentation surveys in flats and HMOs</a>. If it concerns a door that sticks or has gaps around the frame, a firm that carries out <a href="/what-we-cover/fire-door-inspection-tunbridge-wells">fire door inspections</a> takes over. Each firm operates under its own name and sets its own fees.
Nothing is sold on this site. The only thing provided is a route to someone who can stand in the hallway, look at the walls, and tell you whether the thing you noticed matters. You can read more about <a href="/how-enquiries-work/how-we-work-tunbridge-wells">how to arrange a fire risk assessment</a> if you want to know the steps before you start.
The area covered around Tunbridge Wells
Most enquiries come from streets within the town itself, but the firms that pick up the work also travel to nearby places. Homes in <a href="/west-kent/tonbridge">Tonbridge</a> and <a href="/west-kent/penshurst">Penshurst</a> fall within the same patch, as do older villages across <a href="/west-kent">West Kent</a> where period properties present their own problems.
The type of building matters as much as the postcode. A flat above a shop has different requirements from a detached house. The guidance on <a href="/what-the-law-asks/flats-above-shops-tunbridge-wells">fire safety for flats above shops</a> explains why the rules change depending on what is underneath your floor.
Wherever the home is, the first step is the same. Write down what you have seen, mention the address, and wait for a reply. The specialist firm will confirm whether they cover your street before anyone travels to you.
Why the guides are written this way
Fire safety law uses terms that mean very specific things. Words like compartmentation, travel distance, and nominated person appear in letters from councils and in reports left after a visit. Reading them without context makes a problem sound worse than it is.
The pages on this site translate those terms into plain language. The article on <a href="/stories/fire-risk-assessment-visit-what-the-assessor-checks">what the assessor checks during a visit</a> describes the actual walk through a building rather than quoting legislation. Notes on <a href="/what-the-law-asks/how-often-to-update-an-assessment">how often to update an assessment</a> give you a timeline instead of a legal reference number.
Reading these guides helps you decide whether to send an enquiry at all. Sometimes the answer is already there. When it is not, you arrive at the form knowing roughly what you are asking for, which makes the conversation with the specialist firm shorter and clearer.
How the enquiry process works
This site collects messages about fire safety problems in Tunbridge Wells. Separate specialist firms receive those enquiries and carry out any inspections, surveys or training on their own account.
- Enquiries are taken here; the physical work is done by separate firms
- No fee is charged for sending a message through this site
- Each specialist firm quotes its own price directly to you
- Sending an enquiry does not commit you to booking any work
- The firms operate independently and hold their own insurance
Write down what you have noticed
Leave your address and a few lines about the problem. Someone reads every message during working hours. Sending this does not book a visit or commit you to paying for anything.
- No obligation to proceed
- No payment required here
- Reply during working hours